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Doors.NET Reference Manual
- 601 -
Troubleshooting Basics
Help content section under development.
- Welcome to Doors.NET 1
- Software Overview 3
- System Architecture Overview 11
- Doors.NET Version 3.5.1.19 13
- New Features 14
- Program Improvements 15
- Known Issues 17
- Firmware Requirements 17
- Firmware Upgrades 18
- Translations 19
- Release History 20
- Doors.NET Version 3.5.1.17 26
- Doors.NET Version 3.5.1.16 32
- Doors.NET Version 3.5.1.15 36
- Doors.NET Version 3.5.1.14 40
- Required Firmware Upgrades 47
- NXT Reader Firmware v3.01.01 48
- RIM Firmware v3.02.05 48
- 4x4 Firmware v3.00.02 48
- New Features: 49
- Program Improvements: 51
- Known Issues: 53
- NXT Firmware Version 2.05.16 54
- Doors.NET Version 3.5.1.10 54
- Doors.NET Version 3.5.1.9 56
- Doors.NET Version 3.5.1.8 57
- Technical Support 59
- Software Installation 60
- License Manager 73
- Activation via Email 78
- Verify License Values 80
- Verify Optional Features 82
- Exit the License Manager 83
- Licensed Applications 84
- Archive Service 85
- Enroll Client 89
- Global Linkage Service 90
- IT Package Client 91
- LDAP Import Utility 92
- Managed Services Client 94
- Map Client 95
- Multiple User Clients 96
- EVR Client 98
- Key Features 100
- Related Topics 101
- Supported Video Equipment 102
- Doors.NET Reference Manual 106
- EVR Client - Camera Setup 108
- Linking to Hardware 112
- NuVision Interface Client 116
- Photo ID Client 117
- Logging In 118
- Workspace 119
- Text Style Bar 120
- Attributes Bar 121
- Design Window 121
- Creating New Card Designs 122
- Opening an Existing Card File 123
- Saving Card Designs 124
- Removing a Card Background 127
- Export a Card Background 127
- Printers 128
- Install a Printer Driver 128
- Set Up a Card Printer 128
- Special Printing Options 129
- Printing Reports 130
- Headers and Footers 130
- Double-Sided Printing 131
- Print Side 131
- Duplex Settings 132
- Selecting Page Sizes 134
- Design Objects 143
- Revoke Procedure 144
- Re-Activation Procedure 145
- Report Client 146
- Roll Call Client 147
- Setup Basic Rollcall 149
- Roll Call Advanced 152
- Setup Muster Area 153
- Muster Reporting 154
- Time and Attendance Client 156
- Gateway Wizard 157
- Create a New Gateway 158
- Start/Restart the Gateway 159
- Multiple Concurrent Gateways 160
- Access Groups 161
- Cardholders and Reader Types 162
- Temp Door Unlock 164
- Language Support 167
- Software Translation 169
- Configuration Files 170
- Software Upgrades 171
- Software Tour 172
- Navigating The Software 173
- Using the Toolbar 174
- Using the Ribbon 175
- Using Grids 177
- Status Tabs 180
- Audit Status 184
- Control Points 185
- Controller 186
- Door Status Field Values: 188
- Door Status Context Menu: 188
- History Status 190
- Live Events 191
- Monitor Points 193
- Trace Events 194
- Hardware Overview 197
- MS Readers 198
- LAN-520 Module 198
- NXT Mercury-Powered 199
- NXT Controllers 200
- Wiring Diagram 202
- 4x4 I/O Board 203
- Greater I/O Board (GIOX) 206
- Specifications 207
- Module Placement 208
- Wiring Diagrams 209
- Mother Board 210
- Input Module 212
- Output Module 212
- NXT Readers 213
- Reader Interface Module (RIM) 216
- RIMConfiguration 217
- Enter RIM Programming Mode 218
- Select Your Reader Type 218
- Verifying RIM Configuration 218
- Main Controller Features 221
- Capacities 221
- Mercury Family 224
- PXL Controllers 225
- MS Series Readers 229
- Wiring To PXL Controller 231
- Basic System Setup 235
- NXT Controller Configuration 239
- Time Schedules 240
- Holidays 241
- Cardholders 243
- Serial Connection 248
- Modem Connection 249
- Ethernet Connection 250
- Perform an Auto Configuration 251
- Configuration 255
- Assigning a Static IP 256
- Supported Aperio Devices 261
- Communication Hubs 261
- Installing the Hub 261
- Addressing the Hub 264
- Home Tasks 266
- Automation Tasks 267
- Status Task Additions 267
- Situation Manager 267
- Cardholder Search 270
- Cardholders Access Rights 272
- Cardholders Advanced 274
- Cardholder Contact Tab 276
- Cardholder Photo ID 278
- Custom Cardholder Information 278
- Cardholder Notes 279
- Cardholders Custom tab 280
- Cardholder Photo ID Tab 282
- Cardholder Notes tab 284
- Create the Cardholder Record 285
- NXT Manual Enrollment 286
- NXT Presentation Enrollment 287
- Enter Activation Dates 291
- By Number of Days from Today 292
- Assign Access Rights 293
- Enter Advanced Options 294
- Remove Cardholder 295
- Download to Controllers 296
- Cardholder Template 296
- Block Enrollment 298
- Editing Access Groups 303
- Clear Selections 304
- Creating a New Holiday 306
- Setting a Holiday Date Range 308
- Removing Holidays 309
- Editing Holidays 309
- Creating a new Time Schedule 311
- Time Schedule Modes 314
- Scan - Honor Day of Week 316
- Setup Tasks 317
- Hardware Setup 318
- Setup Doors 320
- NXT Exit Reader Setup 324
- Setup Inputs 329
- Setup Outputs 332
- Setup Panels 335
- Controller Properties 338
- Setup All Hardware 343
- Auto Configuration 345
- Manual Configuration 352
- Synchronize Clocks 356
- Camera Hardware Setup 358
- Camera Software Configuration 359
- Camera Operating Parameters 360
- Verify Video Operation 362
- Enable Global Unlock 364
- Enable Global Lock 368
- Hardware Options 373
- Setup Airlock 374
- Anti Passback 378
- APB Amnesty - PXL 379
- Mercury APB Example 381
- Elevator Control 387
- 4-Door Controller and 4x4s 389
- Verify Your License 394
- Hardware Configuration 394
- Create the Access Groups 400
- Event Monitoring 404
- Setup a Filter 406
- Device Types 410
- Event Acknowledgement 413
- Confirm Event 415
- Sound Alerts 416
- Event Video Recording 422
- Operators Permissions 432
- Add a User Name and Password 434
- Set Software Permissions 436
- Adding Locations 438
- Adding Access Groups 439
- Adding Routing 440
- Auditing Operator Permissions 441
- Application Permissions 443
- Application Menu Items 444
- Override Commands 445
- Diagnostics 447
- System Options 449
- Supplementary Information 453
- Enable Advanced View 454
- Enable Situation Manager 454
- General Configuration Options 455
- Global Configuration Options 456
- Global Unlock Enabled 457
- Global Unlock Ignore Override 457
- Global Lock Enabled 457
- Global Lock Ignore Override 458
- Global Lock Type 458
- Precedence 458
- Hardware Control 459
- Global Reset Type 459
- Ignore Old Events 460
- Global Restore Trigger 460
- Save Your Changes 461
- Software Driven ONLY 467
- Hardware Driven ONLY 468
- Hardware or Software Driven 469
- Photo Recall 474
- Automation 480
- Standard Automation Tasks 481
- Licensed Features 482
- Email/SMS Automation 483
- For Email 485
- Create the Trigger 486
- Configure the Linkage Service 489
- Email Settings 490
- SMS Settings 491
- Global Linkage 495
- Enable Global Linkage 497
- Global Linkage Examples 498
- Macro Setup 500
- Trigger Setup 504
- Trigger Condition 1 505
- Trigger Condition 2 506
- Follow an Input 509
- Global Linkage Macros 518
- Global Linkage Triggers 521
- Local Linkage 529
- Setup Local Linkage 530
- Triggers 533
- Linkage Export/Import 535
- Mode from an Input 553
- Procedure Setup 556
- Reports - Cardholders 563
- Reports - Transactions 568
- Example Transaction Report 570
- Including Video 573
- Generating the Report 573
- View Options 574
- Reports - Reader Access 576
- Reports - Hardware 579
- Utilities 582
- Tools - Utilities 583
- User Layout Preferences 588
- Layout Templates 590
- View Tasks 592
- Docking Tasks 594
- Advanced View 595
- Display Colors 596
- Content in development 600
- Troubleshooting Basics 601
- Firewalls and Communication 602
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